PRIVACY POLICY
Privacy Policy
Your privacy is important to us, and it is important to know your rights when it comes to your personal data. Ensuring that our valued customer’s data and information is secure is our main priority. This privacy statement intends to inform you on how Bronzais collects and processes your personal data, which is solely for product shipping and shopping experience usage.
1) WHAT TYPE OF INFORMATION DO WE COLLECT?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
2) HOW DO WE COLLECT YOUR INFORMATION?
Upon making a purchase from ‘we’ ‘us’ ‘Bronzais’, collect the personal information you provide upon filling out the details form. This includes your full name, address, email address and mobile number in the instance of an inaccessible e-mail for urgent updates / courier tracking notifications. Although we don’t market via e-mail campaigns often, with your permission we may send you order updates with relevant tracking info. In the instance that we do utilise email marketing, with your granted permission we may send you e-mails with updates on new products and releases.
3) WHY DO YOU COLLECT SUCH INFORMATION?
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.
4) HOW DO WE STORE, USE, SHARE AND DISCLOSE YOUR PERSONAL INFORMATION?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
5) HOW DO WE COMMUNICATE WITH YOU?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
6) CONSENT
Upon filling in your personal information when placing an order on our website, including payment and billing, we emphasise that this information will only be used for processing your order and communicating with you. Your payment details are encrypted and transferred as part of the transaction. Your address is used for shipping your parcel. Your e-mail is for communicating with you regarding your order updates and any relevant customer service enquiries. We infer that you consent for this information to be used for these purposes only.
PAYMENT
Your payment data is securely encrypted and is only used for the purposes of the transaction completion. Our third-party payment processors use your card and address information to complete your transaction in order to prepare for a speedy dispatch. If you decide to save your card detail for future transactions and faster payment, your details are securely stored and are concealed from anybody seeing or forging your details.
7) WITHDRAWAL OF CONSENT
You have the right to withdraw your consent at any time, subsequently stopping us from contacting you. You have the right for your data to be destroyed and you have the right to access your data. If you have any enquiries, please e-mail us at hellobronzais@outlook.com
8) PRIVACY POLICY UPDATES
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
9) QUESTIONS AND YOUR CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: [your physical mailing address].
COOKIES
Our site uses cookies, which allows Wix to store information about your session. Below is a list of cookies and what they are used for.
svSession - Permanent - Creates activities and BI
hs - Session - Security
incap_ses_${Proxy-ID}_${Site-ID} - Session - Security
incap_visid_${Proxy-ID}_${Site-ID} - Session - Security
nlbi_{ID} - Persistent cookie - Security
XSRF-TOKEN - Persistent cookie - Security
smSession - Two weeks - Identify logged in site members
THIRD-PARTY SERVICES
The third-party providers we us will only collect, use and disclose your information in order to perform services they provide. These include payment processors or gateways.